All products offered for online sales on fence101.com are covered under manufacturer's warranty. All manufacturing defects or shipping damage should be reported within five days of the order delivery.

Any damage caused by the delivery company must be noted on the acceptance receipt and must be signed by the delivery driver.

To return damaged goods, you must obtain an RMA number. Click on 'returns' on our website to fill the return form.

All canceled orders or returns without a valid reason are subject to 25% restocking charges in addition to deduction of back and forth freight charges.

Returns must be in the original boxes and must be in resalable condition. Include manuals and other items in the original box. Returns without original packing and missing items are subject to additional return charges.

We will inspect the returned merchandise within five days of receipt in our warehouse and will refund/credit the due amount promptly.